Your privacy matters to us. This policy outlines how we collect, use, and safeguard your information when you engage with AINinza.
1. Information We Collect
We collect information to deliver our consulting services, operate our website, and respond to prospective and active client requests. The data we gather falls into the following categories:
Contact details: name, business email, phone number, company name, and job title submitted via forms or direct outreach.
Engagement information: project requirements, meeting notes, contracts, statements of work, invoices, and feedback shared throughout an engagement.
Usage data: device information, browser type, IP address, and on-site activity captured through analytics tools to help us improve user experience.
Recruitment data: resumes and professional profiles submitted for open roles or partnership opportunities.
2. How We Use Your Information
AINinza processes personal data only for the purposes for which it was provided or for compatible business purposes. Typical scenarios include:
Preparing proposals, statements of work, and project documentation you have requested.
Coordinating discovery workshops, project updates, and stakeholder communications.
Sending thought leadership, product announcements, and service updates you opt into.
Analyzing anonymized usage trends to improve our website, content, and service offerings.
Complying with applicable laws, contracts, audits, and due-diligence requirements.
We do not sell personal data and only share it with trusted processors bound by confidentiality and data protection commitments.
3. Legal Bases & Retention
Depending on your jurisdiction, we process personal data under legitimate interest (e.g., providing requested services), contractual necessity (e.g., fulfilling agreements), consent (e.g., marketing subscriptions), or legal obligation (e.g., maintaining financial records). We retain information only for as long as necessary to meet these purposes:
Client engagement records: kept for the duration of the engagement and up to seven years thereafter.
Marketing subscriptions: retained until you unsubscribe or request removal.
Recruitment submissions: kept for up to one year unless local laws require shorter periods.
Website analytics: anonymized or aggregated within 26 months.
4. Data Security & Third Parties
Safeguarding your information is core to how we operate. We employ industry-standard controls including encryption in transit and at rest, access controls, role-based permissions, monitoring, and employee security training. Where third-party vendors assist us (e.g., cloud hosting, CRM, analytics), they must:
Comply with our data processing agreements and confidentiality obligations.
Implement security controls equal to or greater than ours.
Process personal data solely for the purposes we specify.
A list of material sub-processors is available upon request. We review these vendors regularly to maintain compliance with SOC2, GDPR, and regional privacy expectations.
5. International Data Transfers
AINinza operates globally with teams in India, the United States, the United Kingdom, and South Africa. When personal data moves across borders, we rely on applicable safeguards such as Standard Contractual Clauses, intra-group agreements, and localized storage when feasible. We continuously review transfer mechanisms to align with emerging regulatory guidance.
6. Your Privacy Rights
You may exercise rights to access, correct, delete, restrict, or object to processing, as well as request data portability, subject to legal limitations. If we rely on consent, you may withdraw it at any time. To submit a request, email privacy@aininza.com with the details of your request. We will verify your identity and respond within 30 days or sooner where required by law.
7. Updates to This Policy
We may revise this Privacy Policy to reflect changes in our services, regulations, or industry best practices. The “Last Updated” date will always be noted at the top of this page. We will notify active clients directly of any material updates and encourage you to review this page periodically.